Friday, Jan. 3 — “Heads will roll where appropriate” in the aftermath of the Lansing Board of Water and Light’s handling of the massive power outage last week, General Manager J. Peter Lark said today.
Frustrated, angered and disheartened Board of Water and Light customers had their three minutes Monday night to face those responsible for the utility’s handling of a nine-day old ice storm that left some of them still without power.
Austen Helvey started working for the Lansing Board of Water and Light as a journeyman lineman three weeks ago. Six days after the ice storm hit Lansing, he and three other crew members had “turned” four major circuits in the area, restoring power to approximately 4,000 people.
It hit me late Thursday night as I was lying on my friend’s couch, about to fall asleep in his Foster Avenue home. I was reading Steven R. Reed’s report in the State Journal about frustrated residents without power.
Tuesday, Dec. 31 — The Lansing Board of Water and Light’s outage management system, which handles reports from customers about where electrical outages have taken place, has not been fully operational for the “last several months,” BWL General Manager J. Peter Lark told the Lansing City Council tonight.
Sunday, Dec. 29 — It’s not just Lansing Board of Water and Light customers who are upset with their utility’s response to last weekend’s ice storm. The state Senate Minority Leader, who was also affected by power outages, blasted the public utility in a statement issued today.